How to use this tool
- Enter starting recurring revenue, expansion revenue, contraction revenue, churned revenue.
- Select Calculate to view the result.
- Check the method and assumptions below before using the result.
The method, explained
NRR = (starting + expansion − contraction − churn)/starting × 100%.
Using starting recurring revenue = 10000 money, expansion revenue = 2000 money, contraction revenue = 500 money, churned revenue = 1000 money, the result is 105 %. Change these example inputs to match your task; use the method above to check each step.
What to keep in mind
Use one starting customer cohort. Exclude revenue from newly acquired customers. Use consistent currencies, reporting periods and accounting definitions. This arithmetic estimate excludes items not entered in the form.
Common questions
Which inputs does this calculation need?
Measure retained recurring revenue including expansion and contraction. Enter starting recurring revenue in money, expansion revenue in money, contraction revenue in money, churned revenue in money. The filled example is editable and is not a saved personal record.
How should I interpret the result?
Use one starting customer cohort. Exclude revenue from newly acquired customers. Use consistent currencies, reporting periods and accounting definitions. This arithmetic estimate excludes items not entered in the form.
Methodology maintained by ClarityKit. How these tools are built and checked.